The Details

Frequently Asked Questions (FAQ)

Everything you need to know about our walking tours — group sizes, pricing, weather policies, and more.

Tour Basics

How large are your groups?

We try to limit public walking tours to 15 participants. We want to create a better experience for the participants (no more "Can you hear me in the back?!?!") and more interaction with the tour guide.

How long are the walking tours?

Most tours last approximately two hours.

How physically challenging are the walks?

We usually list the approximate distance walked in each tour listing, but most will be about 1 mile (or the total distance of about 20 blocks). Much of the time will be spent standing and listening, not walking. Contact us for more details about a specific tour.

Can we bring our kids?

Given the style of the current tours and the full two hours of walking and listening, we feel the experience is best suited to adults and most children over 8 years old (although some tours are 16+). We list age recommendations on each tour page.

Can I bring my dog or other family pet?

Unfortunately, our tours are restricted to humans only, due to insurance policies and for the comfort of all participants. (We'd love to see photos of Fido, however.)

Booking & Pricing

How much do tickets cost? How do I buy them?

Most of our public walking tours are $50 per person — all-in pricing, no surprises at checkout. Specialty tours — including our food tours and the Art of the Gilded Age at the Met — are priced higher; see each tour's page for details. Tickets should be purchased online prior to the walk to guarantee a space. Walk-up customers may purchase tickets only if a group has fewer than 10 participants.

What is your cancellation policy?

Sometimes plans change. Our cancellation policy is:

  • Cancellations made up to 10 days before the tour date — full refund.
  • Cancellations made 10 to 2 days before the tour date — 50% refund.
  • Cancellations made within 48 hours of the tour date — no refund.

Do you have discount or promo codes?

Discount codes are only valid for certain walking tours — please check each tour page for details. Discount codes are not valid for gift cards or private tours.

The Day of the Tour

Where do we meet for the tour?

After booking your tour, you'll receive a confirmation email containing the meeting location and start details.

What if it rains or snows?

Our walking tours are conducted rain or shine. After all, New York doesn't stop when it rains! (Some things are even easier to visit when the weather isn't picture-perfect.)

However, in cases of severe weather (blizzard, extreme heat), tours may be canceled. Participants will be notified via the email used at booking, and refunds or credits will be issued.

Are gratuities expected?

Tips are always welcomed by our tour guides but are not required. However, please consider a gratuity if you can.

Guides & Private Tours

Are these tours conducted by Tom and Greg of The Bowery Boys?

No — walking tours are led by professional licensed New York City tour guides. Each walking tour has been created by the Bowery Boys (Tom Meyers and Greg Young), together with your guide.

Do you offer private tours?

Yes! We offer both private walking tours and private virtual tours — perfect for groups, schools, families, and corporate offsites. Learn more about private tours.

Didn't find what you needed?

We'd love to help — reach out and we'll get back to you within 24 hours.

Contact Us